So I initially made my stub hub account through apple and hid my email, so apple provided a relay email to stub hub. BBB Business Profiles are subject to change at any time. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. (United Kingdom) Still don't see your event? Discover & purchase tickets to your favorite events. AXS tickets are delivered to AXS accounts within 24-48 hours of the event. It can be difficult getting stuck with a single ticket at the end so you can set a rule preventing this from happening.There is also a box of note disclosures, but you do not need to fill anything in this. Make sure is the most updated version. This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Check your spam/junk folders for ther verification from AXS. Well guide you through the process. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. Heres what to know, We found tickets for all remaining Funny Girl shows. You need a connection to download your tickets to the app. My tickets are not in my account? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There could be a delivery delay. Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. I've been trying to get one for days and reached to customer's support for help through both Twitter and their website page. I asked them about this, just to be sure and they clarified: Tickets are usually sent out within two weeks of the event date, so if your event is scheduled to take place on May 10th please contact us at least three days before if you still cannot see the tickets in the app. THANK YOU. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. The fee will be around 15%, sometimes more sometimes less. So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. . Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. After the switch, you will enter the email address you use to access the community in order to reset your password. THIS WORKED!! The Apple ID relay should be a unique identifier for your specific email address. And if all you want is a Daily Grounds Pass, now is the time to pounce. For some events the demand will unfortunately exceed the supply. In most cases, tickets aren't issued until 24 hours before the event. Is this normal? Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. This relay service basically will block all emails that dont come from stub hub. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. mail Get tickets for Bloodywood Vended, Wargasm UK promoted by AEG Presents at The Studio at the Factory in Dallas, TX on Tue, May 16, 2023 - 7:30PM at AXS.com close We notice that your web browser is out-of-date. But, no need to worry on that actually as you do have the . Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If there are tickets you can afford, buy . To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. Wait for the event to have their general sale first, then attempt to sell your tickets on AXS. mati17o 3 yr. ago Thats the weird thing [deleted] 3 yr. ago The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. Want more options? Click the game that contains the seats you want to transfer. Front row or on the aisle? Check out this star-studded list of performers on tour over the next few months below. That's it that's all, and then list it up again with your new price. This is so useful, thanks for posting. Apparently it is actually AXS? Log in to your AXS Mobile account and click the gray ticket icon in the bottom right corner. AXS Mobile ID allows you to manage . AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. I have requested the funds 3 times and they always just reappear as a sales balance. All you will need is an UK AXS account created via axs.com/uk with the same e-mail address you used with Ticketmaster. x. x, Hello! Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We found tickets for all upcoming 20 concerts f No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". You can download the app here: AXS for iPhone or AXS for Android. Thanks. This is the QR code you will display upon entering the venue. I did that but there are no tickets showing up in the AXS app. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. All prices are subject to fluctuation and include additional fees at checkout.). If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. Once you have tickets purchased and in your account, you need to ensure that the event is valid for selling tickets. Need to find a different location? I hope I dont have to sort it out at the concert as it is my first concert going alone and I am going to be anxious already . Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. Event is September 26. It depends on whether the people you're transferring to already have an AXS Mobile account. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In any case, some of you might have noticed the O2 venue app is not sending you verification mails. It's hidden so this company can hold your money even though the transaction is completed. AXS App Not Working: How to Fix AXS Tickets App Not WorkingIn this video, I'll show you How to Fix AXS App Not Working. A complete calendar including all daily grounds passes can be found here. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Your AXS Mobile ID ticket will now show up. AXS tickets are delivered within 24-48 hours of the event. The reason that you have two AXS Mobile ID could be if you have both a US and UK account. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. Solution: you need to use the Apple relay email to create a new AXS account with it. Can I share screen shots of digital tickets with friends? Tap Transfer. Release the funds to me now as the tickets sold and you were paid including your fees. I purchased tickets for a concert back in February. We found some passes going for as low as $25 before fees. No. This gives the seller plenty of options in terms of whether they would like to attend the event or not. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. How did you verify your ax's account with the private relay email? In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in If that doesnt sound like fun for the whole family, we dont know what is. Hope you enjoy!Video Parts:00:00 Intro: How to Fix AXS App Not Working00:07 1.Solution: Update AXS Tickets App00:26 2.Solution: Clear AXS App cache files00:55 3.Solution: Delete and Reinstall AXS Tickets App01:17 Outro: EndingThanks for watching! My worry is that they'll double-book my seat, which has happened to me before. It is also important to note that you need to have the same e-mail for both the place where you purchased your tickets from and the O2 venue app. Create an account to follow your favorite communities and start taking part in conversations. Stubhub please help!! The tickets will then show up in the AXS app once you have logged in and claimed them. Congratulations! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. It gives you some great flexibility!The other option you need to pick from is the ticket split rules. I bought my ticket for Detroit through AXS (basically like Ticketmaster) and normally it comes through the app so I have it to present the QR code at the show. The ticket taker will ask how many people are with you when scanning your phone. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand. All prices listed above were found at the time of publication and are subject to fluctuation. After the switch, you will enter the email address you use to access the community in order to reset your password. Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. Select the tickets you want to transfer. He helped with a ticket accidentally sent to another email and was really kind about it too! Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? I had an only chat with Ced H today in the app who was extremely rude and advised me the funds are not available until after the event "just in case." If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. Under the QR code, click the Transfer button. I have the same issuesee photo. Macklemore released a new album & announced a 2023 tour. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. I had been left in customer service limbo for about two weeks before I sent in another service request and ****** came in to help my situation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We see your preferred language is English (United States), would you like to stay on, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! This story has been shared 137,985 times. This is done to prevent potential fraud or security issues. I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. Simply show your AXS Mobile ID barcode to the ticket taker who will scan it for entry. I received it in about a minute. Yes. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. By clicking Next, you agree to the AXS.com Terms and Conditions. If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . Please make sure you're signed in to the same AXS account you used to buy the tickets. Currently at work so I don't really have the time to fix formatting. We notice that your web browser is out-of-date. For big releases, tickets are reserved very quickly. This timeframe can range from 24, 48, or even 72 hours. 2023 NYP Holdings, Inc. All Rights Reserved. Thats cheaper than nearly everything on Killens BBQs extensive menu. UTA Box Office: 600 S. Center Street, Arlington, TX 76010 boxoffice@uta.edu 817-272-9595 The Box Office opens a minimum of one hour prior to show time on weekend and holiday performance days. Footer.languageSelector.ja-jp.region They will receive an email with the event details. BBB Business Profiles generally cover a three-year reporting period. Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . 01-30-2022 09:39 AM. BBB is here to help. You will enter your community username and new password and done! Please download before arrival. The tickets are now showing both in the axs and O2 venue app. AXS will not allow you to sell tickets for events in a country where you do not have a bank set up for it. Edit: Added update about the tickets now showing and the verification mail working. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. It depends on the event, ticket price, your selling history, etc. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Assistance will also be availble at The Box Office on the day of the event. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS platform!00:00 \\\\ Introduction1:01 \\\\ How To Start Listing Tickets On AXS4:00 \\\\ Pricing \u0026 Disclosures6:40 \\\\ Banking Requirements7:52 \\\\ Selling Tickets \u0026 Adjusting Your Listing11:04 \\\\ Life UpdatesYou'll need an AXS account and tickets within the AXS platform to list tickets first of all - you cannot sell any tickets on AXS that are not owned within your own account. Click the game that contains the seats you want to transfer. BBB reports on known marketplace practices. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. This event may include the following features from the venue: To learn more. This site is for questions about events in US and Canada. If they already have an account, the seats are transferred instantaneously to their account, so you cannot cancel a transfer once you've initiated it. Please allow sufficient time to arrange the accommodation. I purchased two tickets for a concert on Stubhub UK. So if you find that your tickets have disappeared it seems there's no need to worry. In case they don't just contact them. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. HOW TO LIST AND SELL TICKETS ON AXS | THE COMPLETE GUIDE thumbsuprun 3.33K subscribers Subscribe 120 Share 12K views 1 year ago Want to list and sell your tickets on AXS?