Gas stations have evolved a lot from their humble roots. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Manage 3 full time assistant manager and 6 part time employees, oversee employee performance, mentor employees to improve performance over time, identify potential for supervisor and manager roles in employees. Increase possible sales volumes and avoid losses through cross-selling, upselling orpromotion of additional services. The work atmosphere for a gas station manager is fast-paced and chaotic. Ensure that goods are labeled with all necessary labeling information (e.g. Review and analyze station P&L performance plus setup short term goals to address budgetary shortfalls if any. Create and maintain positive customer relations. Job Description: Gas Station Managers are responsible for day to day operations, ordering, scheduling, training, supervising employees, store image, profits, all controllable expenses, labor, inventory, cash, and shortages. In order to do this, the station manager should be able to create a balanced budget, purchase supplies and stock based on previous sales and practice loss prevention. Gas station managers are responsible for maintaining fuel and merchandise inventories. Check our complete library of over 1000+ resume samples, The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. As a gas station manager, you may need to contact staff, customers, and suppliers over the phone or in person. In order to be a successful gas station clerk, you must have excellent customer service skills and be able to keep the store clean. The duty is to keep the area around the gas pumps clean and organized. It also entails listening closely to what your clients need from you and meeting those requirements in a timely way. Do you enjoy building rapport and creating relationships with your team as well as your guest? Having fuel sales skills may also assist you in better teaching personnel how to sell various kinds of gasoline and other items at the gas station. It also helps them earn money for their companies, which may help them develop in their professions. They also check customers' IDs for all beer, wine or liquor purchases. She holds a B.A. Your responsibilities include meeting customers' needs, maintaining the facilities, and helping people . Assistant Manager/Gas Station Attendant @ Anna Paul, Inc. Summary: Attentive supervisor with years of experience guiding top-quality talent. How Much Salary Does an Assistant Manager Make at a Convenience Store? Duties ~General cleaning ~Closing (or opening) of the store ~Stocking shelves as needed ~Customer service, as well as tending to lottery and gas sales ~Reliability for shifts . Manage customer complaints and oversee the resolution of these complaints. Station Manager: Job Description and Requirements. In addition to supervising the operations of gas stations, gas station managers must guarantee that safety and security regulations are fulfilled by customers and personnel, that gasoline prices are met by customers and employees, and that fuel prices are set correctly each day according to market conditions, to beat competitors and meet management requirements. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Adhere to organisational or department specific standards and guidelines. For example, if a client is upset with the service they got at your gas station, you may need to step in and rectify the problem before it results in a loss of income for your company. Postal Service Distribution Manager Job Description, Job Description of Station Managers for Airlines, Economic Research Institute: Gas Station Manager Salary, PDI CStore Essentials: Gas Station Manager Job Description, Retail Gas Station Manager Job Description, Responsibilities of a Gas Station Manager, Customer Service Skills: The ability to interact with customers, employees and vendors to ensure smooth transactions in a friendly and positive manner, Leadership Skills: The ability to resolve conflicts and make difficult decisions when necessary while keeping employees motivated and organized. Handled customer complaints resolve the issues immediately. Customer service skills are vital because they may help you create connections with your clients and encourage them to return to your gas station. Some gas station managers are given a commission for certain sales. This includes knowing each employees availability and skill level as well as determining how many workers are required throughout various times of day or week. Ensured employees were paid correctly and timely in accordance with company policy. Working as a Gas Station Attendant. Make decisions on all products sold and services offered with the goal of maximizing station revenue. And partake in the success of the station with performance based incentivization program. some may be the owners of gas stations or manage large chain stores. Submitted timely reports on lottery, cigarette sales, fuel inventory, gross sales, etc. Test materials, solutions, or samples. Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation. A Gas Station Clerk works at a gas station where he/she performs a variety of service tasks as assigned by the management. They are responsible for overseeing day-to-day operations, scheduling, keeping . Below is a general job description: Gas station managers ensure that their stations are running smoothly and efficiently and motorists are receiving fuel without issue. Merchandise Sales: A gas station manager manages the sales of all items at a petrol station, including food and drink. Accepting payments, ensuring all prices and quantities are . Other duties include creating the employees' schedule, training new employees, supervising daily activities and Gas Station Attendant Job Description Your tasks include satisfying customers requirements, maintaining the facilities, and assisting them to pump petrol in their automobiles as required. Many King Soopers have gas stations attached.You may be able to cash your money order at banks and other retailers (grocery stores, check-cashing locations or other stores where you've been able to cash checks in the past). Ultimately, a top shift leader should be . They must determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain inventory and minimize waste and pilferage. Now they oversee fuel and mini mart operations and all the electronic trappings that accompany them. Management Duties. . Up to $81,000 a year. Service Station Manager Responsibilities and Duties. No matter the size of your station or the products/services you offer, your gas station managers are responsible for the entire operation running smoothly and ensuring the needs of customers and employees are met. Ensure that security standards, such as retaining minimal quantities of currency on site, are followed at all times. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Study market research and trends to determine customer demand, potential sales volume and effect of competitor's operations on sales. Oversaw the daily & weekly activities of ten employees. Mangers. The law which mediates the relationship between employees and employers. in Communications and English from Niagara University. Gas Station Managers oversee daily operations in gas stations and are responsbile for recruiting and training new staff, handling budgets, ensuring gas station safety, attaining sales goals and reporting to company senior management. Languages that will likely be required are English and Spanish, as customers, employees and vendors often speak both. Create and manage customer loyalty and rewards programs. Daily making armor car drops around $15,000-$30,000. Determine merchandise and services to be sold, and implement price. Trained all new employees in compliance with company policy. Follow these steps to hire a gas station manager: Step 1: Identify your needs Step 2: Create an ideal candidate profile Step 3: Make a budget Step 4: Writing a gas station manager job description Step 5: Post the job Step 6: Interview process Step 7: Send a job offer and onboard your new gas station manager He/she is also involved with the coordination and supervision of activities which concern the sales of retail in the convenience store. Managed daily sales activities and controlled inventory. A gas station manager typically has a wide range of responsibilities, which can include: Maintaining a clean and safe working environment by following safety procedures and protocols Ordering and maintaining inventory levels of all products sold . Roys Station is an independently owned gas station located in Gainesville Florida and has been in operation since 1978. Communication: Communication is the capacity to deliver information effectively and simply. List of Responsibilities Recruited and trained new employees to and above company standards. The gas station supervisor job description has changed significantly. . Ensure that safety measures necessary for gas stations are followed at all times. Notifies management regarding defective equipment. Other duties include creating the employees' schedule, training new employees, supervising daily activities and, A gas station attendant must have a good pleasing personality because it is his or her job to greet customers with friendly atmosphere so as to entice them to come back. Manage consumer complaints and manage the settlement of these issues. Submit fuel orders in time; make sure fuel is delivered before reserves are depleted. Responsibilities Managed the daily operations of the gas station. As a gas station manager, you sometimes have a shift with other employees and other times manage the store on your own. 134 votes for Station Manager. Daily tasks and responsibilities Welcomes, helps and informs members as needed. Mangers also create and meet budgets, maintain pumps and fuel supply and regularly report to company executives. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff. Find the job of your dreams on Talent.com, one of the largest job sites worldwide. The responsibilities of this position are to: 1. Maintain productive ties with present convenience store distributors and create new partnerships with distributors when favorable or necessary by the conclusion of existing relationships. Analytical Prowess: The ability to be a good judge of character is needed for successful hires and in solving problems during work hours. Ensure that sale prices and promotions are passed through the register as they should. You should also be aware of local rules and regulations addressing fire safety and emergency response protocols. Oversee, plan and manage operations of Roys Station. Ensure that employee behavior standards are fulfilled at all times and enforce the companys disciplinary policy with documented warnings and terminations. Processed employee payroll and maintained financial records, Collect payment for services and supplies, Lubricate vehicle, change motor oil, install antifreeze, and replace lights or other accessories, such as windshield wiper blades or fan belts. Determine staffing requirements for the station and determine whether seasonal hires will be required at any point during the year. Be a career provides service station manager with service overview, planning, and direction of the operational activities at the establishment 2. Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation. No matter the size of your station or the products/services you provide, your gas station managers are responsible for the whole business operating smoothly and ensuring the demands of customers and staff are satisfied. Insure all fuel stations met Shell brand standards and compliance specifications. Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others. They must submit fuel orders in a timely fashion so fuel arrives before reserves run low. Cleans gas spills using neutralizing agent and/or absorbing cloth; disposes of material properly. A Gas Station Manager oversees a gas station and all operations to keep revenue generating. If a gas station attendant is assigned for repairs and maintenance of a vehicle and of the establishment, then he or she stays outside. Having great organizational skills may help you manage your time efficiently and ensure that your team has everything they need to finish their task. Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions. Gas Station Manager. Use market research to capitalize on consumer trends, to determine expected sales volume for new products and to set competitive prices for Western Gainesville, FL. Develop and implement marketing strategies. Researching to figure out how to expand business. Implementing and administering the stations credit policy. Research and obtain products for resale and administration of resale certifications. The service station was opened by the Gulf Refining Company, writes the American Oil and Gas Historical Society. Submit bi-weekly payroll info (time cards, payroll changes, new hires, and terminations). This can entail offering further training or mentoring on issues like customer service or safety measures. These duties can include building displays to feature high-selling items, inserting product signs on shelves or placing large promotional banners on windows. Remember to consider what makes your gas station different from others (products sold, customers, location, etc.) A person in this position should also have the following abilities for continued success: According to the Economic Research Institute, in the U.S., a gas station manager makes approximately $80,625 a year or $39 an hour on average. The following are some of the responsibilities that a cashier may have at a gas station: Handling customer questions and concerns Gas station cashiers typically work with and provide services to different customers daily. When you create your own gas station manager job description, remember to list requirements that are unique to your gas station, as well as requirements that would be true of any gas station manager. Sample Letters For Your Important Situations, Station Manager Responsibilities and Duties. Flexibility: Flexibility is the capacity to adjust to changing conditions. More. Gas Station Cashier, January 2007- Present Company Name, City, State Responsibilities Served and worked with gas and petroleum product purchases of the customers. Daily balancing of a $15,000 dollar daily report. There is a lot that goes into managing a gas station and keeping a high quality business. Station manager provides leadership, management, technical and professional direction to an on island workforce through managers and supervisors responsible for Operations & Maintenance (O&M) functions in the areas of airfield operations, base support services, including housing, dining and . Guide, lead and support managers daily on issues if any associated with human resources, operations, communication, standardizing procedures, revenue enhancement and systems applications. Interview, hired, trained employees on duties, company's policies & customer service, Answered phone, served customers & resolved customers & employees issues, Handled all sales transactions, prepared sales reports daily & bank deposits. Responsibilities include management and operations of the store. Ensured employees adhered to policies and procedures. The range of pay for gas station managers is $9 - $16 with an average of $13/hour. Sometimes, their shifts can be long, as they often open or close the station. Gas station managers are responsible for the day-to-day operations of the gas station, thus they must manage customer service concerns, settle disagreements, and make rapid judgments. Work closely with fuel dealers to ensure correct pricing, Maintain inventory of lubricants in warehouse. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Easy Apply Ensured that the sales floor and the bathrooms were clean and well kept. Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow up on every pending matter with customer. Answer and resolve customer needs and objectives. Plan, direct and evaluate the operation of the Gas Station. Must have high school diploma or equivalent. The manager's duties also include igniting enthusiasm in workers by initiating specials grants for the best serving personnel at the store. This also works for the gas pumpers. Safety & Security: Safety and security are two of the most crucial parts of a gas station managers work. The person should be able to perform the following job duties and responsibilities for this job [] They guarantee that everything is working well, from the pumps to the cash register to the cleanliness of the facilities. Monitor cash flow to ensure that the firm has adequate funds to pay bills on schedule and make investments in equipment or facilities. Ensure that all local, state and federal criteria for the authorized operation of the gas station are satisfied by all personnel and customers. Managers of gas stations are paid bonuses for meeting performance goals. Energetic and enthusiastic with great interpersonal and communication skills to inspire workers successfully towards reaching high customer service standards and sales objectives. Conduct personnel performance appraisals to assess 2.4 FLASH MARKET Store Manager Youngsville, NC $14.00 Per Hour (Employer est.) In either case, their duties are usually administrative or relate to customers. Supervise employees activities on operating the fuel pumps and ensure the safety of their operations. Station Manager Responsibilities and Duties. The salary range for a manager with at least a high school education is between $57,169 and $99,821. If you do not have a high school diploma, consider attending courses to get one. Manage the gas station accounting system. 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Its crucial for gas station managers to carefully communicate these things in a manner that makes consumers feel welcome and assures their safety. As a gas station manager, you may be responsible for arranging your teams time at work. Some gas station managers are also given commission for sales of certain items or for total sales at their convenience stores. Responsible for hiring & firing of employees. Regulatory Compliance: Regulatory compliance is the capacity to obey industry norms and rules. Report new hires to the state government within the required timeframe. Created and entered new PLU's of new merchandise, Customer service- greeted customers and ensured they are getting proper service, Provided excellent customer service by addressing all aspects of customer stay, Regularly discussed with customers regarding their stay to improve service. A well-written Gas Station Cashier Resume mentions the following duties and responsibilities - offering the needed information to customers; keeping the front area clean and organized; selling groceries and car-related items, providing customer service by greeting customers and assisting them with all needs or questions; locating and recommending Shell Canada located in 4 different location in Abbotsford, British Columbia is now hiring full time and permanent Gas Station Manager. Perform equipment maintenance as scheduled. Gas station managers usually work with few employees and may run shifts by themselves. They must be able to create excellent connections with all of their clients and give t, them the finest possible service. Construction Project Manager opportunity with attractive base salary plus bonuses! This ability demands attention to detail and ensures that your organization keeps correct records of receiving and departing monies. Now they oversee fuel and mini mart operations and all the electronic trappings that accompany them. Performed all purchasing & inventory duties for convenience store. Some gas station managers are paid bonuses for meeting sales, safety and other performance benchmarks. By continuing to use this website, you agree to the use of cookies. Business Administration, Finance & Business Management. The JCP Associate Kiosk portal is a powerful tool for former and current employees of JCPenney. Depending on the service station, gas attendants may perform cleaning, stocking, and clerical duties. Gas station managers must also train workers on various safety procedures, such as dropping large bills in locked deposit boxes and watching for suspicious activity: people hanging around for long periods or cars that leave and return anything that appears threatening or suggests a possible robbery.