"width": "611", Disaster strikes and time comes to a standstill if your pool cleaner stops working. 04 Why is my pump noisy? If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. If not, there is a problem with the motor or wire connection to motor. Cartridge and DE filters should be trapping the debris, and not passing debris. Any suggestions? Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. I have read several comments about too much pressure. The free chlorine level is too low. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. Can I fix this? Robot will do 1 of 2 things. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. 60. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. The Baracuda G4 is built on Baracuda's long history as a global leader in automatic pool cleaning technology. department of energy. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Check the tires often for obstructions or damages by slowly turning one wheel at a time. The sensor bar slide that connects to the push bar and the adjusting arm? The vertical, Automatic Pool Cleaner Troubleshooting Guide. Learn More https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. 03 Why is my pump noisy? Or close some jets? Check your owners manual for specific adjustments for your particular pressure pool cleaner. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. We laugh and have a good time. The cleaner isn't sitting on the pool floor correctly: Check the pressure. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. Another potential problem is an air leak in the cleaner hose or the pump. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. I now flies around the pool (kind of comical) but does not clean the floor. This can negatively impact pool circulation. What is the solution?? Cable is Tangling in the Pool Also, did you cut the hoses to fit the pool, shortening each in equal lengths? First, put your hot tub cover back on and let the heater do its job for about 24 hours. It is a holiday home "height": "219", Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? So its sucking up dirt. Check the owner's manual and the appropriate diagrams . If either one is clogged with leaves and other debris, clean them out to increase water flow. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? One should be placed just after the back-up valve, which should be about 30 from the cleaner head. It will not climb the walls in the deep end. Sam, you could use a hose adapter, that should keep the hose attached. This. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. $49900$624.98. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Ok, when it only goes backwards, that also can be a piston problem. Thats all I can think of, unless maybe the cleaner is over-powered? I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Is there a separate main drain valve or second skimmer that can be throttled? Adjust the thrust jets, hose float, or add weights to the hose to alter the cleaners pattern or direction. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Check valve, air leaks, faulty seal, cracked lint pot lid, etc. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. }, Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). And I have tried this on three different outlets with the same results. Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Thanks. A last resort may be to replace some hose sections. Step 4: Test the Pool Cleaner Cable. Hi Robert, call the company and get warranty service on the cleaner. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. This is the most common . It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. Any ideas? "@type": "ImageObject", Its backing up as expected, and covers the entire pool. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Measure the hose to the proper length for the pool size too much hose will cause tangling. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. They arrived on time and diagnosed the problem with my hot tub quickly. Baracuda G4. Older cords can break, or if chewed by a dog . #2. If pool is heavily contaminated, use main filtration system before using cleaner. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Pool Heater Repair: My Pool Heater wont Start! If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. This was a gift with no receipt. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. POOL CLEANER INFORMATION. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. Remove any debris and check for damages to the skimmer and strainer baskets. . I GOT YOU COVERED! It only moves when you first connect it to the jet. If not, you'll have to purchase a new one. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Need help troubleshooting what is wrong with your sump pump? They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. Suction pool cleaners work based on your pool pumps water flow. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. $10.59 Add to Cart. "name": "In The Swim", Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. Hi i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. why is this happening? pump regulatory changes . Dilute the pool water. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. Established in 2005. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Accessories. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. When I push to turn it on, it usually turns red and starts the cleaning cycle. Report. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. Copyright 2022 In The Swim. Hi, likely need a few new floats. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. There are three main types of pool cleaners: suction side, pressure side, and robotic. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Pressure gauge installed without sealant or teflon tape. 01 How do I know if my pump works? Spa Works Repair. You can rotate them side to side, or flip them around. Specifications & Technical Details. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. The leaf bag could be also full, holding the cleaner back from powering around the pool. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. For flow below 5 or RPMs below 11, you will need more flow. Covid-19 & Pools COVID-19 RESOURCE. Please advise. No leaks or clogs. Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. Hi Laurence, yes a real pain when they climb too much! Is there something like a connector I should use to keep the hose attached to the wall? CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. I have cleaned it and checked all connections. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. "width": "611", Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. JACUZZI MANUALS AND USER GUIDES. How do I adjust the pressure? Also check the inline strainer at the wall. Oftentimes, the wires inside the rubber casing will short out or break. Problem #1: My pressure pool cleaner is not moving. "caption": "In The Swim Blog" I have adjusted the little key screw on the side but still no luck. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Hi Mary, the hose floats can fail over time. (67) Hot Tub and Spa Repair, Hot Tub and Spa Cleaning and Maintenance. Additionally, use the test meter to check that the power is reaching the motor. Clean pool with pump & filter before using the Jacuzzi Comet. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). Don't forget to rinse them after. "address": "", I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. You may access this free library by clicking on the manufacturer titles below. Centennial, Colorado. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. 2. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Make an informed and confident decision when you buy your hot tub. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. Thank you, "dateModified": "5/22/2012", Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Also look for frayed or broken power cords. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. 6. In Stock, 22 available. We have The Pool Cleaner sweeper. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Filter then sucks air in and pressure drops Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. "height": "219", Hi Glenn, good question, and the adjustment is at the wall fitting. Pool gets lots of grass, but it should be working great with all these adjustments. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. The motor is the power of the operation. IS THERE SOMETHING I NEED TO DO? Now somebody (either basket or filter) isnt doing their job! I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. "primaryImageOfPage": { How to remedy? Build a Pool Electronic Chlorinator Cell Test inspiration . I have suction in all of the hoses. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. Now since it works and then stops working, i dont think anything is clogged or restricted. 02 Why does my pump run continuously? 5. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. Pressure-side cleaners need about 27 - 30 psi to function properly. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. what can i do to get it to clean the rest of my pool. Check the filter screens, located at the wall attachment, and in the hose on some newer models. Any type of adjustment to make it behave. . Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? My pool is 1838. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. 20# silica. Sowing Seeds Of Success LLC 1 day ago. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. "@type": "ImageObject", You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Reaction between chlorine and detergent. Zodiac Pool Cleaners Brochure. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. "datePublished": "5/22/2012", Also you can check the wheel RPMs to be sure that it is 11-14 RPM. Solution You'll need to determine exactly what the problem is by examining a few things closely. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Behind the scenes is a lot of cuddles and play time. Damaged or missing wheel bearings can cause slow movement.