Residents may apply for a Utility Payment Plan at any offering in-person customer service or through Utility Billing Customer Service at 312.744.4426. It will ask for your full name (exactly as it appears on your bill) and your NEW account number. Unless otherwise provided by law or rule, a FPC is required in all transfers of real property whether such transfers are subject to or exempt from the City of Chicago Real Property Transfer Tax. Nothing about the functioning of the site, or your data, is changing. The City of Chicago Heights offers a payment arrangement once per year to assist customers that are unable to pay their water bill. For Technical Issues with the web site, please send an email with detailed information to fpcsupport@catconsult.com or fill out the form below. You may contact the Committee on Finance at 312-744-8861 to follow up on the status of your claim. This can quickly identify a leak or problem to minimize water usage costs. Such action may also prevent me from re-enrolling in CPR and may subject me to other applicable penalties as provided by law. New unpaid tickets will not be assessed penalties until after December 31, 2023. No penalties or debt collection on past due City of Chicago utility bill debt. (Please see below for a complete list of required documents.). Follow these simple steps to receive your username: 1. Throughout the year, the City of Chicago will continue to add more payment options online. Set up a payment plan. Click Sample Statement linkhere to see a typical bill. Payment options, and online account management: paperless billing, payment plans, automatic payments, and more. A reduced rate on water, sewer, and water-sewer tax, No late payment penalties or debt collection activity, Debt forgiveness after successfully completing one year with no past due balance. Enter the property owner information. The Utility Billing Relief Program (UBR) is a City of Chicago program intended to make water and sewer bills more affordable for qualifying Chicago residents. County Executive Bertino-Tarrant celebrated the announcement with World Business Chicago at an awards ceremony recognizing companies who have grown or relocated in the Chicagoland Region. child support or SSI) should be reported by the Parent/Guardian. Visit our blog to keep up with the latest news. Learn more atLearn more at Chicago.gov/COVIDVax. An active email address and phone number is required to complete the application. An active email address is required to complete the application. To ensure that you receive the maximum benefits of this program, it is your responsibility to make sure that all eligible debt is included in your debt relief payment plan. They ask all users to only submit inquiries related to the status of pending FPC Applications if they have surpassed the 10 business day window. The State Department has approved a $619 million sale of hundreds of missiles to Taiwan to arm new U.S.-made F-16 jet fighters the island is expecting to receive by mid-decade. Vaccines protect you and the people around you, reducing the spread of COVID-19. The Department of Finance is responsible for revenue collection, utility billing, tax and parking enforcement, administering employee payroll, benefits and safety; risk management and accounting and financial reporting. This change will happen automatically, and the old address will redirect you to the new one. No action is needed on your part, but we do recommend that you update any bookmarks you have. Click Continue when you are finished. Upon successful completion of the CPR application, a confirmation will be sent to the email address provided and you will receive a phone call from 312-744-7275 to finalize enrollment. The person filling out this application should provide their name and relationship to the registered owner here. Below is a list of tickets that may be eligible for debt relief. Some assistance options are outlined herein Englishandin Spanish. Please enter the information exactly as it appears on your bill, including dashes. (Found on Property Tax Bill) *Phone Number: _____ Email Address: _____ If requesting to change Mailing Address, please complete this section: . Please enter the notice number found on the notice from the City of Chicago Department of Finance. 50% rate reduction for water charges, sewer charges, and water-sewer tax. Notice numbers are 10 digits long and begin with a 5. For example, 123456-123456. The City of Chicago Department of Finance Utility Billing and Customer service is committed to processing all pending FPC Applications within 10 business days. Return to pay your Utility Bill. To upload multiple files, use the Ctrl key when choosing the files. Consider switching before continuing. Pay by Phone Customers can call the Finance Department directly at 847-391-5330 during the normal business hours, Monday through Friday, 8:30 a.m. to 5 p.m. to make a payment via credit card. Soon, you'll be able to make all of your payments here - whether you are paying your water bill or your parking ticket. If your FPC expires, you must resubmit a new application. Feb 17, 2023 (The Expresswire) -- According to Precision Reports, the "Utilities' Customer Information System (CIS) Software Market" 2023 by Types (Billing. Agents are permitted to drop off applications between 8:30 a.m. and 10:00 a.m. Please enter your driver's license information, including the state, associated with your driver's license. Debt forgiveness of previous . In February, late fees will be applied if the amount on the January invoice is not paid in full, and then the water termination process will begin for this subgroup of customers, such that by the end of February 2023, all customers will be current. Soon, you'll be able to make all of your payments here - whether you are paying your water bill or your parking ticket. If you have multiple notice numbers or your drivers license number is not linked to all of your tickets, you must call 312-744-7275 to consolidate your debt prior to enrollment. The amount of the refund is $50.00 per calendar year. Benefits of CPR include: Pay off the original fine amount for tickets issued in the last 3 years and all eligible older debt will be waived. The FPC application serves as a request to the Department of Finance to transfer service out of the transferors name and into the transferees name. Consider switching before continuing. In January 2023, the City will be issuing its final invoice that contains any portion of the back-billed amount. This site works best with the most recent version of Chrome, Firefox, Safari, or Edge browsers. After we have processed your application, a link to pay any account balance and complete the certification process will be sent to the email listed under Section 6 (Applicant Information) of the application. This program provides low-income motorists with relief for vehicle-related debt, excluding expired meter tickets. I understand that intentionally omitting a material fact relevant to my CPR application, providing a false statement of material fact in my CPR application, or materially altering documents submitted to show my income eligibility for CPR, may result in the denial of my application for CPR or my removal from CPR and the forfeiting of any CPR benefits, as appropriate. For example, 123456-123456. City of Chicago Parking, Red Light Camera and Automated Speed Enforcement Ticket Payments: 312-744-7275. If you believe you have additional tickets that are not displayed here, please call 312-744-7275. Applications may be finalized same day unless additional services are required such as a field review or a final meter reading. The Finance Department is responsible for all financial functions of the City. Click the drop down arrow below to learn more. The Department of Finance is responsible for revenue collection, utility billing, tax and parking enforcement, administering employee payroll, benefits and safety; risk management and accounting and financial reporting. Pay off the original fine amount for tickets issued in the last 3 years and all eligible older debt will be waived. Department of Finance. K dXKZFk+!P@KCJK+J1c{'tXALALtX-0DbkGW0Af7\&d|;E|W#]aU!PzB:>Vf35'7|>O67Y^bTco+q/~ )+/Uy^dB|W]!!zN"\!G{?lq_]|b!oaC$:Z1;3`P No down payment is required, To remain on the payment plan, you must remain current with installment payments and future utility bill charges. If you have questions concerning billing or account balance, please contact City of Chicago's Department of Finance Utility Billing and Customer Service. -7q*}Ew&g5]Xe1X'Y-@ Customer Service. s*+K"~bBXQ,Q)Q#P#3N :'hQJ9>A$8(}1I7iB[gcIN. 1. However, if an application has not been finalized after 10 business days, an applicant may request its status by sending an email tofpc@cityofchicago.organd including the FPC application number and/or the property address in the email. As of November 18, there are approximately 75 customers who are not current. For example, 123456-123456. City of Chicago Department of Human Resources. 3. I understand if I default three times on my debt relief payment plan, I will not be allowed to re-enroll again and I will be eligible for enforcement action (e.g. The COVID-19 vaccines are safe and effective, and are an important tool for ending the global pandemic. Be sure to include your account number on check and include bottom portion of this bill with payment. Terminate Service ( Online Form) PAY MY BILL Customer Code Premises Code Eligibility Questions? Customizable user alerts can be sent via the portal, text and/or email. The Annual Budget serves as a comprehensive financial plan and strategic guide for our organization. A new web address is coming! An official website of the City of Chicago, Permit for Business ID and Advertising Signs, Vital Records from the Cook County Clerk's Office, AIC (Annual Inspection Certification) Inspections, Economic Disclosure, Affidavit, Online EDS, City Council Office of Financial Analysis, Community Commission for Public Safety & Accountability. Income is subject to verification; therefore records should be maintained for 12 months from this date. City of Chicago . Senior Citizen's Discount A senior citizen discount is offered to residents that are 65 years of age and older and residing in a single-family residence. This change will happen automatically, and the old address will redirect you to the new one. The Department of Finance has several payment plan options to residents. Need more options?