In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. We also use cookies set by other sites to help us deliver content from their services. Under current rules, town halls can only . Try contact-the-council@croydon.gov.uk email address. Send us a message; Other ways to contact us . Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Of course it does not. . So there cant be a shortage of money. In the event of an emergency, the 020 8604 7124 hotline remains available. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Show Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. pic.twitter.com/5PFiLmGWCv. Croydon is divided into 28 wards, electing 70 councillors. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Councillor Mark Watson, cabinet member for communities, safety and justice. Follow us on Flickr; Follow us on Youtube; Our address. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. giving feedback At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. If you are contacted in this way, it is going to be a scam. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Telephone: 020 8726 7000. This includes those who receive Council Tax support., Hi Dear Sir or madam. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. The council can take action to. How much is your council tax increasing by? I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Thank you for contacting the Council Tax Department. The BBC is not responsible for the content of external sites. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Call us. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Where to find. or post a comment below. London Borough of Culture 2023. I also tried to set up an account with grantapproval.uk. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. 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The first is a calculator which can give you an idea of what you may be entitled to. You could make it easier for the council to contact you by completing an application for an online account. Hide, Send feedback directly to the content team using our website feedback form. For example, Croydon Council has been given permission to hike council tax bills by 15%. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. No surprise its them idiots Capita running the show. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. By Kwame Boakye. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. 2. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. The council press office has failed to issue any press release to Inside Croydon on this important matter. We are committed to making our website accessible to all visitors. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". : the councils website today. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Due to this, we will respond to your enquiry within 4 weeks. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. We've matched the postcode to London Borough of Croydon. Gove's funding increases have come too late to save Croydon. Claims for the rebate can only be processed until September 30. Dont include personal or financial information like your National Insurance number or credit card details. The second part allows you to make a claim. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. 5. You can check your balance, instalments, payments and view bills online 24 hours a day. Show Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. This includes those who receive Council Tax support. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. We are committed to making our website accessible to all visitors. This may take two months for those that pay less than 150 but the credit will show as that months entry. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Are IT illiterate Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. If you are emailing us with your change of date then include your name, account number and preferred date. 1. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Visit the government's website for more information about support for energy bills and the cost of living. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Please note that these messages may come from both the council and our form provider GrantApproval. We will continue to take Debit Debits until you tell us otherwise. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Some banks and building societiesmay not accept Direct Debit instructions. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Births, deaths, marriages and citizenship, comment or object to a planning application. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. We use some essential cookies to make this website work. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 History [ edit] A map showing the wards of Croydon from 2002 to 2018 The council will never call you and ask you to give them your bank details over the phone or by text. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. As part of our user authentication, you will receive a verification code via email, which you must enter. Vehicle Registration Number: * Please enter without space (eg. Which seems at odds with reality. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . It is a London borough council, one of 32 in the United Kingdom capital of London. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Paying your Council Tax Find out who is responsible for paying Council. To set up a Direct Debit, complete a council tax Direct Debit instructionform. For queries . 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