The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. If there are system issues, you will not get paid. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. This field is for validation purposes and should be left unchanged. Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Submit an application for an available virtual contact center opportunity. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. To find out more, read our Privacy Policy and Cookie Policy. Login. Find Out How & Apply . Live Nation currently has about 15,000 internal employees using some 250-plus applications. Also the hiring process is long and it's unpaid. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. If you have not created a ticket yet then you would need to register or create a new ticket to begin. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Collaboration tools are a huge part of us being successful, says Myers. Help patients get the most out of treatment plans. Login here. Check the Eligibility requirements and make sure were currently accepting applications in your state. Enjoy the freedom and flexibility of being your own boss. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Here's everything you need to succeed with Okta. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Copyright 2023 Okta. One where youre provided with free warm leads? Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Which equals no money! Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Sign an Independent Contractor Agreement. Sell top insurance coverage to warm leads (license required). Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. This means you can choose when, where, and how often to work! Best of Antivirus Software. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Read more. With Okta we're able to quickly deploy tools to new employees. about the agent experience and application. We understand the complex nature of managing independent contractors. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Main hustle or side gig its all up to you. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Earning potential. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Looks like you have Javascript turned off! You can also manage cookies in your browser settings. Companies across a variety of industries trust Liveops to provide virtual contact center services. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. You get to dictate when and how often you commit to providing services. Get started on your new home business Flexibility. Are you an employee? management. Learn about Liveops Enterprise Solutions Click Here . Agent Sign-In. Login to know the status of the ticket. This means you can choose when, where, and how often to work! Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 HSA and PPO Options National and Local Networks Retirement. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. View our background requirements here. Find ready-to-work contractors where and when you need them. This means you can choose when, where, and how often to work! Creatively solving problems. Liveops is a legitimate company. Not sure which client opportunity (or opportunities!) They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Find Out How & Apply . Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Come on board! Learn more about how Liveops virtual contact center solutions can scale your business. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Our developer community is here for you. Heres a direct link to where you can sign up. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Autonomy. Were all looking at the same data one version of truth consolidated in a single repository. Quickly assessing customer needs and providing sound solutions. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. . Pros. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. No matter what industry, use case, or level of support you need, weve got you covered. Forgot password? Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Earning potential. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Unfortunately they dont pay a minimum per hour like other companies. We use cookies to improve your experience on our website. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Suite 390. Support. Get Directions Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. First, check out our frequently asked questions about the agent experience and application process. Please update your browser to the latest version on or before July 31, 2020. Client opportunities may have additional requirements, including expanded client-specific certification. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Keep contractors happy with accurate payments on time, every time. No problem. I like feeling like Im helping people all from the comfort of home. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. You don't necessarily have calls every . Rather, you are self-employed meaning you work for yourself, or your business. Earning potential. The freedom of an entrepreneur. View our background requirements here. No ones done this, Huckabay says. Earning potential. Community. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Press & Media. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Take our quick quiz and well recommend our top client matches for you. Copyright 2023 Liveops, Inc. All rights reserved. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. You may also receive performance-based pay or other incentives. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Find top links about Liveops Nation Login along with social links, FAQs, and more. Facilitating collaboration and communication with the best available solutions was another key goal. Want to give someone something unique this holiday season? Your customers deserve the best at every touchpoint. We didnt just evolve the remote contact center model, we revolutionized it. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. The cons are being able to work in your own home. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC See Capabilities for more details. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Remember me. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Build a thriving work-at-home business providing remote customer service for top brands. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. REDUCE RISK Rest assured your contractor compliance is always audit-ready. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Learn More. The sign-in URL is the web address you use in your desktop browser to access your company portal. Keith Myers, SVP Business Technology, Live Nation. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. (sales@liveops.com) Press & Media. Login to know the status of the ticket. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Cons are having to provide your own equipment. The world class support of Liveops and unparalleled access to world-renowned clients. Easy global collaboration. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Learn about Liveops Enterprise Solutions Click Here . When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Or, if, No college? *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. https://join.liveops.com/work-from-home-call-center-jobs/ I don't mind the extra training if they had compensation for it. Remote work is undeniably popular and LiveOps offers that. You dont have to do anything else.. Be a superhero sales agent with great earning potential. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Forgot your password? Improving Peoples Lives. Qualify and onboard contractors in record time. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Join the revolution of the modern contact center! Provide support to users of top tax software providers. Login. Want to become a Liveops agent? Guide customers through the claims process. Liveops is a recognized thought leader in the virtual contact center and customer service industries. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Submit ticket. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. We've been partnering with Liveops since 2010 for all our inbound needs. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Users verify their identity by . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops.