sierra fish and pets return policy

Please call 1-888-THAT-PET for assistance. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. Within the 48 U.S., complete the online returns process. Some shipping companies require that a representative inspect the damaged package. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. During this time, you can exchange the fish or request a refund for the value of the fish. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Enjoy an aquarium without lifting a finger. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. We would rarely allow a healthful animal to be returned. They must also be able to provide the items original receipt. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. We are considered one of the top rated saltwater aquarium stores in WA. May 21 @ 11:00 am - 3:00 pm. Sierra Trading Post California, USA wildlife.ca.gov Joined July 2009 1,256 Following They also make the return easier by initiating a refund or exchange, according to your preference. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. All returns must be in the original manufacturer box. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. We strive to be the very best all around pet store in the Seattle and South King County . In some cases, they may be able to see signs of illness or disease. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. Best place to get your animal needs met and she employs all the young adults around here. When you bring a fish home from a pet store, you dont bring it with an intention to return. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable The sale of air rifles is restricted by some federal, state and local laws. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Save my name, email, and website in this browser for the next time I comment. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. We recommend that you place your order immediately. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Yes. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). There are 3 amazing stores that lets you return the fish you bought from them! Must ship Standard Ground within the 48 contiguous U.S. only. It is spread all over the country, and you can easily find them on their website as well. to grow your business. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Stop by an shop all the pet supplies for your dog. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. The store, however, only allows a return for freshwater fish purchased in-store. Sierra Fish & Pets. It is usually found at the bottom of our emails under the disclaimer. Save. Keycodes can only be used during the timeframe specified in the email. Hence, they ask for purchase receipts. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. We are unable to accept returns on clearance items. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. We recommend postal insurance on return merchandise. 5025 Campstool Rd In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. 601 S Grady Way Suite M, Renton, WA, US, 98057. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. 11AM-7PM Mon-Fri We carry a great selection of bird foods and necessary supplies for your feathered friend. Shop for your canine companion here. (2023 Updated), Does Taco Bell Have Salads? To return the fish to Petsmart, you need to make sure all safety measures are taken. Both fresh and Saltwater. Yes, Petsmart accepts returns for all kinds of fish that it sells. Attn: Returns We are unable to accept returns on clearance items. (2023 Updated). If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Can You Swap A Sick Or Unwanted Fish For Other Fish? This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. And the prices you got to be kitten me!! Your email address will not be published. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Please include a copy of your invoice with the return as proof of purchase. We strive at this location to be the very best all around pet store in the Seattle metro area. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. A The phone number for Sierra Fish & Pets is: (425) 226-3215. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Come check out our great selection of these and other bird supplies to optimize the birds health. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. Shop. While this is clearly stated in the return policy, it may come down to each store. Process your items online within the returns timeframe, to create Instant Store Credit. A Sierra Fish & Pets employs approximately 20+ people. Get Sierra Fish & Pets can be contacted at (425) 226-3215. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Naturalize your Freshwater tank with Live Plants. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Check with your nearest store via the contact details for confirmation. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. If you are interested in meeting a specific dog, please contact us in advance to find out if. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. (10 Reasons), Why Is Taco Bell So Expensive? Yes, you can. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". * This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Due to varying international restrictions, Sierra cannot ship food i.e. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. BBB File Opened: 11/12/2009. In such cases, you may want to return the fish. Is It Possible To Bring Back PetSmart A Sick Fish? Create the ideal habitat for your reptile by shopping our reptile supplies. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. Sunday 11am - 5pm. Friday 11am - 7pm. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. We strive at this location to be the very best all around pet store in the Seattle metro area. (Updated 2023), What Time Does McDonalds Open? We understand that there are some exceptions. Check out our selection of lighting and decor that can change to look of any aquarium. It does not mean that you cannot return these items if they do not meet up the requirements provided. Note any damage on carrier's document, and contact Sierra with any problems. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Petco allows returns for all the fish it sells. I personally enjoy reading such good information about my pets. If a keycode has already been activated on your order, the keycode box will state "promo entered". (425) 226-3215. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. If your fish doesnt work out for some reason, you might not want to keep it. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. ALL RIGHTS RESERVED. If you are not completely satisfied, please contact a Customer Service Representative. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. We strive at this location to be the very best all around pet store in the Seattle metro area. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. The email will contain track package button(s), order details, and your tracking number(s). SAVE $10 off $100 with Code: . We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Don't forget litter box and cat litter. Print your return label then select the Process My Refund option on the final page of the process. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. (2023 Updated), How Late Does DoorDash Deliver? As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Please tell us your preference by contacting Customer Service. Please note that it may take us up to 30 days to fully process your opt-out request. Please note: item (s) must be new, unused, in original condition and box, including all parts . For livestock purchases: Return procedures for live or deceased animals varies. Therefore, popular sizes and colors can sell out quickly. Enter your order or tracking number. (10 Reasons), Why Is McDonalds So Expensive? Required fields are marked *. Your email address will not be published. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Registration requires that you go through the registration process and choose a password. If items are left in the cart for several days and you discover they are removed, they may be sold out. Sierra Fish & Pets Profile and History . If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. (2023 Updated), When Does Walmart Restock? 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. We will process your return or exchange after it arrives. You can return any unwanted fish to PetSmart. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. (10 Reasons), Does Lowes Have Curbside Pickup? We carry the best bird foods, supplies, and cages for your feathered friend. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. Save my name, email, and website in this browser for the next time I comment. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. If the fish is sick, you can exchange it for a healthy one. All of our made for a major retailer/brand items offer significant savings off their original retail price. No. Get any bird the correct bird foods or treat stick. (2023 Updated), Does DoorDash Pay For Gas? Within the 48 U.S., complete the online returns process. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. If the fish that you return is alive and healthy, Petco re-sells it. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Sierra Fish & Pets | Renton WA PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. Free shipping is never truly free. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. Shop. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. At the store, the employees may ask you for a sample of the fish tank water. If they appear completely cloudy or are sunken in, its a sign the fish is dead. No company offers refunds on items that are not from their brand. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Pleasing customers and pampering pets since 1972. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Must ship via truck within the 48 contiguous U.S. only. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. This credit is redeemable online or in store at any Sierra location. Can Small Animals Be Returned To PetSmart? The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. These are Petsmart, Petco and Pet Supplies Plus. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). This is another American retailer that deals with pet supplies. Ellisha has been a freelance writer for over 15 years. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Keep them tidy with stain/odor removers, poop bags, and scoops. In the event of a change, a revised policy shall be posted immediately on this website. It also allows you to buy many varieties of live fish from its stores. When your order has been shipped, you will receive a shipment confirmation email. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Yes, you can. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. NEW STORE HOURS: You will not use any air rifle purchased from STP for an unlawful purpose. (10 Reasons), Why Is Waffle House So Expensive? Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton And when it comes to fish, Im very particular about the store brand. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . Get the cat items you need to keep you feline happy. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Stay up to date on New Arrivals, email exclusives & more. Avoid using tap water since it may be harmed by it. (His Real Height). This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. When youre returning the fish, put it in a plastic bag filled with the fish tank water. If an "almost gone" label appears next to an item, the sell-out risk is very high. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. Keycode expiration dates can be found in the disclaimer section of each and every email. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium.