On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. We were being scammed and taken advantage of financially. I live in Australia. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Unfortunately, almost every timeshare exit company promises to do the same thing. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . We finally caved in and agreed to meet the last day that we were there. Then told her I know they are scammers and not to bother me anymore. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. sunset group / fraud and dishonest. The first was to continue with the upgrade - which we did not want. I hate those people with a passion. The Sunset Group is a scam with the lowest ethical standards. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. I was directed to a lady at a counter where I could pay our cab fare there. I also almost got scam by Sunset World too . 6. What should we do? Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Promotoria Sunset Group Timeshare Owners Lawsuit Timeshares & Vacation Clubs. Thanks. this triggered my PTSD. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. We signed yesterday and they said we cant cancel it. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. The complaint has been investigated and resolved to the customers satisfaction. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! I kept going back and forth with them. As a result of this failure, we have not been able to exercise the membership privileges promised to us. Sunset Groups ratings and reviews reflect all of these issues and complaints. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Have you had any luck with your fight against these crooks? There are other, more reputable companies out there that can help you cancel your timeshare contract. I refused to proceed and insisted travel package detail. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. We only suggest companies with high ratings and verified customer reviews. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. The Better Business Bureau is a great way to check if a company is reputable. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! 4. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. I almost got scammed myself. Eventually got the price down to something we thought we could actually afford. We sent in the documents and waited for closure. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. I was scammed in May 2018. Sunset Solutions Group Response Apr 23, 2020. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. As we mentioned countless times before, escrow can be very beneficial. The last thing you want is to hand over your hard-earned money to a scammer. Please don't fall for anything that has Royal Elite's name on it. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. 1. They just called my house. You dont need to go through the process alone our company is here to help! I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. BEWARE this is a scam. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Our mission is to eliminate scams in the timeshare industry. Sunset Group is a family-owned timeshare developer. We discovered tons of Timeshare Compliance reviews validating these services. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. Big lie. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Sunset Lounge lawsuit heads to court while venue continues to sit empty. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. to justify the additional $480 added to the $9, 815.00 balance. so we just put down a deposit and told that we have 5 days to cancel. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. It does not say what "services" are. In addition to these serious issues, other problems noted, included: - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. They got me too. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. I'm in the process of calling the BBB and seeing what they can do. He said they will process my deposit refund. Can You Get Rid of an Escondido Towers Timeshare? I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Same liesA class action is not possible, you would have to sue them in Mexico. Please read and let me know what you think. Mar 30, 2006. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. OMG, this scammers need to be stopped. Go figure. Our primary problems are: Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. Terrible company. $2, 000 down t he drain. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. We were sucked in by their promise to get us a balcony for an inside cabin rate. We told them that we were there to relax and did not want any meeting. After this they charged our credit card and cashed a "check" payment for the same month's payment. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Youre not the only one wanting to ditch their Sunset Group timeshare. 5 minutes of your time could help you resolve this nightmare once and for all. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. . I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Necessary cookies are absolutely essential for the website to function properly. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. Walking Away From Timeshare Maintenance Fees This will Happen. We accepted the second option. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. I have collected evidence to support the claims of thousands of people deceived from this company. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. We were well within our 5 business day window. How to Get Out of a Sheraton Vistana Timeshare? I said "I said mail, not phone, not fax, and not email". We review timeshare exit companies so owners can make an informed decision. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. They refuse. Are you surprised, you shouldn't be. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Hopefully one day their tactics will end, I meant they are professional scammers. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. We couldn't get reservations 9 months in advance. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! The company I also know as The Sunset Group . Lie #3. Our "VIP week" couldn't be booked at all. Write a review Sign in. They said they cannot do business via phone, fax, or email. If someone wants to make a discussion forum and share information, contact me Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. How To Cancel Royal Holiday Club Timeshare? The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . And they have right of refusal if the owner tries to sell it themselves. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". We had enjoyed going to the Sunset Royal in Cancun for many years. These cookies will be stored in your browser only with your consent. I actually thought we had a decent price, and wanted the deal to work. There are no reviews yet. Try Profeco, and don't take no for an answer. Unfortunately we didnt realize we were being scammed until later. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. It says right in the contract that you own nothing, it is a membership fee. Always do your own due diligence and research any company youre considering doing business with. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, 2. We use cookies to give you the best experience possible. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Our team couldnt find any proof that Sunset Group offers an official exit program. A fast Google search will load several past timeshare exit scams that you educate yourself on. Cancel Timeshare Mortgage and Maintenance Fee? That was enough though. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Search. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Not much else he can do he says. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage.
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